This topic is on employee turnover. This is something I’ve learnt after the fact and I don’t know if there is any other way to learn this if not from experience. I had the most turnover of employees last year. I had a management change and I kind of stepped away from the interactions I have with staff because I realized that as much as I wanted to connect with my employees, they probably were not respecting the structure we put in place. So example could be; they might have issues with their supervisors or manager and they will come to talk to me directly. In most cases I will hear their point and I will even feel their points but I think it became a situation where it was almost undermining the structures I put in place.
I also had a very nasty experience with one of my best employees who made us go to the police; he was very arrogant with the way he left the office and he actually stole and was defiant about it and he made some threat and every staff was uptight in the office. It didn’t just make sense so I told myself that rather than go through this emotional breakdown with my employees; I need to disconnect with them and just see them as employees. They are not part of my family; they are just here to work and get paid and go.
So getting back to the podcast, there are insights I would like to share on reasons why one may experience staff turnover in your business:
- Employees get burnt-out
- Lack of growth opportunity may lead to employee turnover
- Money driven employee that considers remuneration without impact
- Employees with unrealistic expectations of their value and competence
- Having career path for your employees is key- but in a small business this may be unrealistic
- Employees Personality & Character traits, contradicts job requirements
- Frustration on their inability to manage the solutions put in place or problems that arise
- Accountability- When you hold your employees accountable for lapse in their duties and transfer the expense they’re not going to stay long.
- Employees will execute processes put in place but certainly don’t solve your business problems.
- Time off to Reset or Rethink. encourage vacation time without disrupting your business
- One on One time- Have meetings with your employees periodically encourage feedback without familiarity